Returns & Exchanges
We want you to feel completely at ease in your Eberjey essentials, which is why we offer a 30-day window for returns and exchanges on all unworn, unwashed items with original tags attached. Please note that items marked as Final Sale are not eligible for return or credit.
Return Process
- 1.Start Your Request
Visit our online Returns Portal and enter your order number and shipping zip code to initiate your return or exchange process.
- 2.Select Items
Choose the specific items you wish to return or exchange and provide a reason to help us improve your future shopping experience.
- 3.Print and Pack
Download and print your prepaid shipping label, then securely pack your items in their original packaging or a similar protective mailer.
- 4.Ship and Track
Drop off your package at any authorized carrier location; you will receive an email confirmation once your refund or exchange has been processed.